You do not need to book an appointment just for an intake. Your first-ever appointment can serve as an intake at the same time, contact us by phone or e-mail to make it a double (20-minute) appointment.

Keep general questions regarding the healthcare system for last; you can always send these to admin@010doc.nl 

We do not assign you to any GP.

You are entirely free to choose with which doctor you want to book an appointment with. We do ask you to return to the same GP in case of a follow-up appointment.
If you want to see the same doctor every time, that’s no problem. They do all work part-time.

Here you can see a list of all of our GPs. All of our staff speaks English.

You can book an appointment here.

Due to the Corona crisis, it is only possible to make online appointments for the doctor to (video)call you. You can make an appointment via MijnGezondheid.net with your DigiD. Please do not come to the practice unless this was explicitly agreed upon with a member of staff.

Please cancel your appointment 24 hours in advance (weekdays only), so we have the time to schedule another patient in your place.

You can do this by e-mailing us at info@010doc.nl on weekdays.

Unexpected crises or unexpected situations can happen, and we do understand this, but we may have to bill you a no-show fee if you do not cancel in a timely manner:

€ 15,00 (10-minute appointment)
€ 30,00 (20-minute appointment)

A repeat prescription is for medication that you have used recently.
You can request a repeat prescription via MijnGezondheid.net. If you do not see your medication in the list, you can send a message to the doctor.

You can also get your repeat prescription by calling our prescription line:

Call 010 – 311 88 30, press 2.
This line can be reached 24/7. Please clearly state your name and date of birth, as well as the name and dosage of the medication. Lastly, whether you’d like it to be delivered to your home or not.

As long as you are still insured (Dutch insurance), you will never pay anything at the practice. GP care is exempt from the deductible/co-pay (eigen risico).
Medication, lab tests or anything else outside of our practice will be subject to your deductible. They will bill your health insurer, who will then bill you.

If you have a private contracted insurance, such as InsureToStudy, we will directly bill them. They will then ask you to fill out a form and issue us the consultation fee.

If you are uninsured, you will pay casual patient fees before each consultation. These fees vary between €15,46 and €61,83 (in 2021).

If you are seeing consultation fees; the reason could be a phone call or e-mail contact. In certain cases, we are eligible to claim a consultation fee for this.

If the fees are charged quarterly (first of January, April, July, October) then it’s the subscription fee. Even if you do not use our services, your insurance pays a fee for them. More details about this can be found here.

You may be used to going to the gynaecologist in your home country. In The Netherlands, this is done by your own GP. Every woman from the age of 30 gets a pap smear every 5 years and starting from the age of 50 there will be breast cancer screenings as well.
Of course, if your gynaecological issues are out of the GP’s expertise, you are eligible to get a referral.

When it comes to pregnancy, you have to sign up for a midwife. She will follow your pregnancy from start to end, and will be your first point of contact. She can tell you when to go to the GP for certain supplements, medical issues or screenings.

For now, we only have GP care in this health centre. There will be more specialists in the future. By default, a GP practice is only a GP practice. For the dentist, physiotherapist, midwife, specialist doctors, etc. you need to seek out their respective practices.

Your GP is not allowed to issue a medical certificate.

Please review this document for the reasons and how to proceed.

KNMG on medical certificates

We are very sorry to hear you had a negative experience with someone in our team. Please try to solve it first by talking to the doctor concerned. If it’s about other staff, please make an appointment with doctor V.T. Nguyen or doctor M. Siawash.

1. Discuss your complaint with the doctor it concerns. If it’s about an assistant or nurse practitioner, you can discuss it with doctor V.T. Nguyen or doctor M. Siawash.
2. If you wish to file an official complaint, please refer to the SKGE (Foundation Complaints & Disputes Primary care). 
   Their website is in Dutch unfortunately, so their contact information can be found here.